Evening Standard

OPINION - American tipping culture has come to London and it is a disaster

Source: Matt Writtle

My friend Robin has never been prone to timidity. If, in a restaurant, he feels he isn’t being taken care of, he never shies away from a confrontation. “Is service included?” he’ll ask a waiter, rhetorically, already knowing the answer.

“It is, yes,” might come the reply.

“Well,” says Robin, having already won. “Can I have some?”

It seems Americans are now following suit. A recent survey found that nearly 70 per cent of customers in the US now have a negative that started during the pandemic but which has now reached epidemic proportions.

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