The INCIDENCE of scams that shot up during the Covid-19 pandemic and continues to grow rapidly has increased fraud anxiety, according to a new consumer fraud study by AI and analytics firm SAS.
SAS said rampant fraud was also reshaping individuals’ expectations about organisations’ obligation to protect them, and the compromises they were willing to make to enhance security.
The company surveyed 13 500 consumers in 16 countries for its report, Faces of Fraud: Consumer experiences with fraud
