Business Today

Steady Hand

  was a young adult in the ’70s and ’80s, his uncle owned a shop in a five-star hotel in South Mumbai. Every year during the holidays, he would work at the shop, a duty he gladly accepted. He’d land at the store and sell merchandise all day. The hotel’s lively environment—foreign tourists bustling around, smartly dressed people gathering to meet—always captured his fancy, making him think of working in the hospitality

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