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    Netflix extra DVD offer ahead of service shutdown confuses some customers

    Fans of the streamer's 25-year-old hard-copy delivery service are welcoming the promotion ahead of its shutdown at the end of September. But the terms are vague.
    by Chloe Veltman Aug 19, 2023 2 minutes
    Red Netflix envelopes sit in a bin of mail at the U.S. Post Office sort center March 30, 2010 in San Francisco, California. The company is ending its DVD mailing service with a promotion.

    Longtime Netflix DVD customer Moe Long was excited to receive a recent email in his inbox from the company. It included a link inviting customers to potentially receive up to 10 extra discs on Sept. 29 — when Netflix's 25-year-old delivery service goes dark.

    Netflix is marking an end to the era

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