NPR

The FTC is targeting fake customer reviews in a bid to help real-world shoppers

A proposed rule would outlaw fake reviews, stop companies from paying for good reviews and prohibit them from illegally suppressing negative reviews.
People shop in The Galleria mall during Black Friday on November 26, 2021 in Houston, Texas.

Those of us who shop online may scan customer reviews to get a better sense of products we can't judge for ourselves at a brick-and-mortar store. We may check out online testimonials before booking a haircut

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