Los Angeles Times

Cracks, hacks, attacks: California's vulnerable water system faces many threats

An aerial view of water flowing out of the compromised Oroville Dam spillway on Feb. 21, 2017.

On a February morning in 2021, a water treatment plant operator in Oldsmar, Florida, noticed something unusual: An unidentified user had remotely accessed the plant's computer system and was moving the mouse around the screen.

The operator watched as the intruder clicked into various software programs before landing on a function that controls the amount of sodium hydroxide, or lye, in the plant's water system. The hacker then increased the amount of lye — a potentially dangerous substance used to control acidity — from 100 parts per million to 11,100 parts per million.

The plant operator reversed the change almost immediately, and officials said there was never any threat to public safety. But the incident has highlighted the threats facing major drinking water systems across the country.

"Water systems, like other public utility systems, are part of the nation's critical infrastructure and can be vulnerable targets when someone desires to adversely affect public safety," Sheriff Bob Gualtieri of Pinellas County, Florida, said at the time.

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