Humans aren’t good at imagining weakness and difficulty: it wasn’t until I started pushing a pram around London that I realised the horrors of public transport for someone on wheels. And this laziness towards accessibility in the physical realm extends into the digital world.
For those with vision problems, many sites and apps don’t properly use alt-text tags on images, or they combine font and background colours that aren’t high contrast. And if you ask route-planning tools for step-free routes, they fob you off on buses or roundabout