’m dissatisfied with the quality and service of airline-run lounges. Why? Because with a few exceptions, they have moved from being havens of tranquillity and rest to upmarket cafeterias. The spaces are crowded, no one knows who I am, I have to line up for food and I have a limited drinks choice that I usually have to serve myself. I sit in tired chairs that would be unsuitable for a doctor’s surgery and periodically have
Who should run airport lounges?
Feb 28, 2023
3 minutes
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