BACK GROUND Singapore Airlines has three configurations of its A350-900 aircraft for medium-haul, long-haul and ultra-long range services,
This service from Singapore to London Heathrow was operated with the long-haul configuration, which includes 42 seats in business, 24 seats in premium economy and 187 in economy class, By contrast, the medium-haul configuration only has business and economy seats, while the ultra-long range offers business and premium economy only,
SQ13 had a departure time of 1245 and arrival time of 1910,
I checked in online and downloaded my boarding pass into my Apple Wallet, It’s worth downloading the SIA app as it provides useful information such as the check-in and bag drop location, This was Zone 4, Row 7, which included check-in desks on one side, self-service boarding pass and bag tag machines in the centre, and automatic bag drop machines on the right-hand side, The machines were quick and