On December 28, 2022, Peking University Third Hospital (PUTH) received a thank you letter from the daughter of a patient they had treated four days earlier. In nearly 1,000 Chinese characters, the sender surnamed Shi gave an emotional and detailed account of how she had rushed her father to the emergency department as he was showing symptoms of a heart attack.
“I was very shocked to see so many people waiting in the emergency room and was concerned my father would not be treated in time,” Shi wrote. In December last year, with a rapidly rising number of patients pouring in with COVID-19