Current insights into passenger behaviour show most of a passenger’s experience is actually offboard. It starts before a passenger has left their house for the day, or before they leave the office in the afternoon, when they want to know the best way to get to their destination ahead of time.
Consat Telematics managing director Lachlan Mackay says the company has grown its passenger information solutions to provide a wider range of capabilities for customers.
“Passenger information is now about the overall experience for a passenger that starts long before the actual
