UK’s National Health Service is beloved. And now, it’s fraying.
They call in at all hours of the day and night. The man who said he wouldn’t be able to play with his children if it hadn’t been for an operation. The woman who’s thankful for a front-line worker who offered aid and support amid a family crisis. A 10-year-old who underwent surgery after the pandemic.
This is Hopeline19, a free phone line, which began as a way for the grateful British public to leave messages of support for Britain’s National Health Service (NHS) workers. Within days of its launch in September 2021, some 17,000 people had called in to the service. Today, 18 months later, 6,000 people still call in each week.
“I don’t know if you’re hearing this on your 10-minute
