Owner Driver

EMMA’S TOOL SHOP ON WHEELS

If you work in or around the automotive industry, it’s safe to say you’ve probably heard of Snap-on Tools. The ‘come to you’ tool shop model has been emulated by many, but there’s a few elements critical to the success of any Snap-on franchise.

Overall presentation is essential, be that the Snap-on mobile store itself or the products within. But perhaps most important of all, though, is the face of the operation – their experience, knowledge and, of course, their ability to connect.

Enter south-east Queensland-based Snap-on franchise owner-operator Emma Newell-Courtney. As a former diesel mechanic, when

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