Psychologies

WORK IN PROGRESS How can I stop feeling hurt by her harsh words?

Q I have a colleague with whom I mostly have a good relationship, yet there are times when she can be incredibly cutting. We’ve known and worked with each other for years, and supported each other through some tough times. It’s a small business and we both have key roles (I do sales and she does all the invoicing). Mostly, I can grin and bear it, because I know things are difficult in

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