TIME

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PEITER ZATKO, THE TWITTER WHISTLE-BLOWER, IS A BLACK BELT in jujitsu. The day before his complaint against the social media company was published, Zatko was in his lawyer’s office in Washington, scrolling through his camera roll to find a photo of his legs locked around someone’s neck. The move is called a side-triangle. It’s totally safe, he says, because the opponent will black out before a lack of blood flow to the brain can cause lasting damage. One of the things Zatko likes about the martial art, he explains, is that it’s less about brute strength than finding creative ways to maneuver an opponent into a weaker position.

That talent translates to cybersecurity. In November 2020, Zatko, the hacker known as Mudge, was hired as Twitter’s security lead, with a global remit to fix gaping vulnerabilities in one of the world’s most important communications platforms. But 14 months later, he was fired. Six months after that, he filed a sweeping whistle-blower complaint that paints a portrait of a company in crisis: crippled by rudderless and dishonest leadership, beset by “egregious” privacy and security flaws, tainted by foreign influence, susceptible even to total collapse.

Zatko says he felt an ethical duty to come forward. “Being a public whistle-blower is the last resort, something that I would only ever do after I had exhausted all other means,” he told TIME in a lengthy interview on Aug. 22. “It is not an easy path, but I view it as continuing to help improve the place where I was employed.”

Twitter hit back. Zatko was fired for “ineffective leadership and poor performance,” CEO Parag Agrawal wrote in an email to employees, calling the disclosures a “false narrative that is riddled with inconsistencies and inaccuracies” and presented out of context. “Mudge was accountable for many aspects of this work that he is now inaccurately portraying more than six months after his termination,” Agrawal said.

The story of how a top Twitter official turned whistle-blower is not a straightforward saga. In more than a dozen interviews with Zatko’s friends, family, and current and former colleagues, the portrait that emerges is more complicated. Eight current and former

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