TALKING IT THROUGH

I know from my background in farming and professional sport that just talking can be a huge help to someone who is feeling ‘under the pump’.

So, if you see someone struggling, start a conversation, ask them how they’re going and make time for a proper catch-up, whether it’s over a coffee or at the pub.

But before you do, I suggest brushing up on your listening skills. You’ll find these useful for your business anyway. It’s widely acknowledged that ‘soft skills’, like the way we talk and listen to others, give and receive feedback, and involve others in decisions, are an important part of creating a topper-forming team. Listening well creates the sort of