BACKGROUND The A350-1000 is Etihad’s newest aircraft, with 371 seats in a two-class configuration: 327 economy seats in a 3-3-3 layout in two cabins, including 45 Economy Space seats with four inches of extra legroom (seat pitch), and 44 business class suites.
Etihad has ordered 12 of these aircraft for routes from Abu Dhabi to the US and the Indian sub-continent, though starting from October 30, Etihad’s A350 will operate flight EY11 from Abu Dhabi (departing at 0235 and arriving into London at 0550 the following morning) and EY12 (departing Heathrow at 0830 and landing at Abu Dhabi at 1920).
This was a little unusual, firstly because this flight took place in the final weeks before Terminal 4 reopened and Etihad returned to its normal home there, so both check-in and boarding was from Terminal 3. Instead of using Etihad’s refurbished lounge at Terminal 4, we used