Commentary: Artificial intelligence could help brick-and-mortar stores achieve a new golden age
Before COVID-19, financial pundits were busy predicting the inevitable death of brick-and-mortar retail stores. But two years later, we Americans are emerging from the pandemic, remembering that in-person shopping is actually something we enjoy doing, and are heading back to the brick-and-mortar stores in droves. Is it possible to reconcile this behavior with the recent phenomenal rise of online shopping?
It actually
