Q Hey 12V Guru, We recently sent a BMPRO BP35 35 unit back to your team under warranty as it appeared damaged — the +Ve terminal on the battery connection looked sort of rusted out, but apparently it was damaged on the inside. I didn’t really understand the issue as explained. Can you please look up my repair ticket and clarify?
Raphael Moreau (email address supplied)
A Hi Raphael.
We have looked up the ticket
