The European Business Review

ALL CHANGE – BUT WHICH PLATFORM? CONFRONTING SHIFT IN THE TELECOM SECTOR

Q Thank you for joining us today, Mr Peters! Would you mind giving us a little backstory on how your interest in telecommunications came about?

A My college background (Fairfield University) was in physics and neuroscience, so my introduction to telecommunications came fortuitously via an internship in Human Factors Engineering, for which Bell Labs was well known at the time. I, nonetheless, still intended to be a child psychiatrist. Yet, AT&T offered me employment when I graduated, and I decided to try out the corporate world. That launched a 28-year journey at AT&T, where I filled in my knowledge base as required, e.g. MS telecom engineering (Stevens Institute), MBA Columbia University, AMP Harvard University, while enjoying a series of wonderful assignments as I progressed through the company.

Q What inspired you to pursue a career in this direction?

A The timing was perfect. The telecommunications industry had just been liberated from its monopoly status by divestiture, and so was entering the first of many competition-fuelled innovation phases. My many mentors at AT&T instilled in me a rigorous work ethic and operational discipline and gifted me with challenging and escalating assignments, which allowed my people skills and creativity to flourish. The teams, challenges and technological transformations fuelled my passion thereafter.

Q Founded in 1999, NetNumber has grown to become a formidable player in an era of constant digital disruption. What would you say have

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