HERE TO STAY

Hotelier Winnie Chiu has always encouraged her staff to be innovative and adaptable—and she had to follow her own advice when the Covid-19 pandemic erupted, plunging the hospitality industry into crisis.

Chiu joined Dorsett Hospitality International, her family business, as president and executive director in 2010. The was one of the first to join the government’s hotel quarantine scheme in the early days of the pandemic and has since become something of a pioneer in the space, launching multiple programmes to keep guests comfortable—and sane—during their stay. At the time of writing, the group operates six hotels in Hong Kong that are designated quarantine facilities