Chicago Tribune

Quadruple drive-thru lanes? Restaurants aim to keep the line moving as to-go sales boom during the pandemic

In the early days of the COVID-19 pandemic, with restaurant dining rooms closed, chains counted on drive-thru and takeout business to survive. Now they’re doubling down — testing drive-thrus with double, triple or even quadruple lanes.

Wisconsin-based burger and custard chain Culver’s newest Chicago-area restaurant opened last week in Pullman, on Chicago's South Side, with a two-lane drive-thru that franchise owner Baron Waller hopes will get diners in and out faster than at his other restaurants, including one in the Bronzeville neighborhood that’s “always busy, and always has a line.”

“It gives us the opportunity to

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