Letters

I know the concept of trust no longer seems to apply in modern commerce, but Microsoft did tell us again and again and again – that Windows 10 would be the final version of the operating system. It was the key message behind the system, and how they persuaded so many people to upgrade from Windows 7: “upgrade for free and you’ll never have to learn another system ever again”.

They must have known back then that they’d eventually need to release a Windows 11, but they pretended otherwise in order to come up with a cynical marketing hook that would grab headlines. I’m happy with Windows 10, but I now question every claim Microsoft makes. Eventually that erosion of trust will cost them