The administrators Part 2

The National Heavy Vehicle Regulator (NHVR) is a growing entity, digesting staff and functions from relevant regions.

One of chief operating officer Paul Salvati’s roles is to ensure that happens effectively.

Salvati is officially in charge of service delivery encompassing front line customer service, regulatory and compliance functions and community policy, infrastructure and customer and regulatory services.

Personally assisting him is experience in, now, all three levels of government, having previously been divisional manager lifestyle and community services at Brisbane City Council, where he spent nearly nine years all up, and, before that, with the Queensland government as Smart Service Queensland director of channels for six years.

Handling growth

“As we are transitioning jurisdictional staff in, there is an alignment of culture and consistency that is really important to us,” Salvati told ATN.

“That can be a challenge when you are bringing in people who have done