Complain and Be Heard
by Mark Solheim
Aug 31, 2021
3 minutes
Nearly everyone has a story about a defective product, disappointing service or a financial transaction gone awry. How to resolve those issues—which may involve hundreds or even thousands of dollars—is the subject of Complain and Get Results, by staff writer Emma Patch. I have my own tales of complaining and employing the strategies recommended in the article—and getting results.
I shared some details in my June 2019 column about that sold a
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