So You Screwed Up
Aug 24, 2021
2 minutes
Illustration / PETE RYAN
1/ Don’t spin mistakes.
“Everyone on our team will tell you they’ve heard me say, ‘I effed that up’ many times. I am my harshest critic, and I certainly don’t try to spin my mistakes as anything other than ‘my bad.’ Recently, I sent our warehouse incomplete paperwork.
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