Business Today

WE WILL GET MUCH MORE OUT OF WORK

To work in a post-Covid world is what psychologist Robin Hogarth called a wicked learning environment, one where the rules keep changing, players keep changing, patterns and relationships keep changing, goals keep changing and feedback is often inaccurate or delayed.

Hogarth contrasted this with a kind learning environment where the rules are fixed, players are known, goals are predetermined, patterns and relationships are predictable and feedback is often timely and accurate. I make the case that the Covid-19 pandemic is a tragedy but is also setting off a super-cycle of a radical rise in the productivity of Indian cities and firms as well as their people.

The pandemic has accelerated many opportunities for India — geopolitical, structural, global and regulatory. Our geopolitical opportunity arises from the simultaneous shift of global economic gravity to Asia and the “China fatigue” forcing the reconfiguration of supply chains

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