Total Control

THE BIGGEST complaint I hear from clients when I’m out in the field doing video display calibration work involves problems with remote control systems. You’d think this would be because they have a stack of them to shuffle through, or they had bought some cheap off-the-rack universal remote at Walmart. On the contrary, the complaints are always about some high-end home automation system. As a happy Logitech Harmony remote control user, I’ve managed to avoid that direction. For the last few years, my remote of choice has been the Harmony Elite, which this review will focus on alongside its new cohort in the custom installation market, the Harmony Pro 2400.

CHOOSE YOUR REMOTE

Logitech’s Harmony line covers a large swath of remote control options with various capabilities and price points. Some are just simple universal IR remotes, while others interact with “hubs” that distribute commands to components via IR, Wi-Fi, or Bluetooth. Harmony has a massive database of components that it supports and is constantly adding new products. And its database encompasses not only home