“Some issues have a brick wall around every turn ready for me to bash my head against”
One of the main reasons I enjoy my job is the variety. I get to visit different places, meet people from different walks of life and deal with pretty much anything to do with technology.
The work can sometimes be repetitive as I see the same problems again and again: forgotten passwords, wireless printers not connecting and loss of internet, to name but a few. Other issues may have me stumped for a while, such as a slow or non-starting PC. And some issues have a brick wall around every turn ready for me to bash my head against.
That latter category certainly fits the assortment of issues I’ve seen in the past few weeks. The first problem I encountered echoed one I mentioned four months ago (see issue 311, p118). That involved a microphone issue on a Lenovo laptop. But this time, it’s a webcam issue on, you guessed it, a Lenovo laptop.
The computer in question belongs to Marjorie. She’s a talented musician and
