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On January 12, 2017, N. Chandrasekaran walked in late for the third-quarter earnings conference call of Tata Consultancy Services (TCS). The group had announced his appointment as Chairman of Tata Sons just a few hours before the call. Chandrasekaran’s elevation as the top boss of the group was a proud moment for TCS’ top management, but they had no clue about who was going to step into his shoes to lead the IT bellwether, the most profitable firm in the Tata bouquet and a major source of revenue for Tata Trusts.
Chandrasekaran, fondly called ‘Chandra’ by his colleagues, turned to Chief Financial Officer Rajesh Gopinathan and made a startling announcement that the board had appointed the then 45-year-old CFO as the new MD and CEO of TCS. Describing Gopinathan as “a rare combination
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