NPR

With Cases Surging, Colleges Turn To Students For Help

As Thanksgiving break approaches, many schools are seeing spikes in coronavirus cases. Some campuses are using students to work the phones as contact tracers.
Shelby Dorsey, a contact tracer and a senior studying theater at the University of Illinois at Urbana-Champaign, makes calls at the local public health department. "Were not here to chastise," she says, "we're here to help."

Lately, Echo Fridley has had a raspy voice and a sore throat. Not from illness but from many hours on the phone talking with other students about quarantine and isolation, as a contact tracer at Syracuse University.

"I'm definitely super-overwhelmed," says Fridley, a junior studying public health and biology. "We've seen such an explosion of cases."

The spike in coronavirus cases on campuses nationwide comes at a particularly bad time: the final days before the Thanksgiving break. For many colleges, that will also mark the end of in-person instruction for the fall semester and the return of these students to their

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