Why Can’t We Act Faster?
Over the past decade, most employees had the tools to work from home—smartphones, laptops, collaboration apps, and more. Research had also shown that remote workers are happier and more efficient, and stay in their jobs longer. But still, very few companies let their employees work from home…until COVID-19. Now many companies are pleased and moving to make the change permanent.
This is not an isolated phenomenon, and it’s not just about the virus. It’s what happens during crisis, when leaders and employees are pushed to make changes that they may have previously dismissed. Apple in 1997 faced an overwhelming crisis—a drop in stock price to a
