Operating in the world of Covid-19: the general manager’s experience
■ Heritage Railway (HR): Today is September 8. When we last spoke in May, you said you felt optimistic about running trains this season.
■ Stuart Williams (SW): Initially, we thought a narrow gauge railway doesn’t really suit Covid-19. However, we’ve found that it does work if you have non-corridor carriages and the ability to have one set of doors per set of seats.
We’ve gone down the route of informing people that legally, on public transport you should wear a mask, but we’re not policing it. You can also find that in the Department for Transport guidance that masks are not mandatory in a compartment if you’re in a bubble. We’re strictly booking one family bubble per compartment.
We also decided not to fill the intermediate compartments. There have been times when we’ve done
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