Consumer Confidential: California is finally cracking down on sneaky automatic prescription refills
by David Lazarus, Los Angeles Times
Jul 24, 2020
3 minutes
The wheels of bureaucracy spin slowly, but they do spin.
Eight years ago this week, I wrote a column about a Torrance, Calif., man refilling a prescription at CVS on behalf of his brother, who had Parkinson's disease.
That simple transaction resulted in the ailing brother being enrolled without his permission in the drugstore chain's automatic-refill program, known as ReadyFill, which in turn created a series of unwanted hassles such as CVS billing the man's insurer without prior approval.
The column and its follow-ups also caught
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