The European Business Review

Good Governance for Dark Data: GUIDELINES FOR INDUSTRIAL IOT MANAGERS

Companies are introducing “smart products” and deploying sensors into the environment, intent on gaining data-driven insights. Although often framed as the future, most industrial companies can benefit from Industrial Internet-of-things (IIoT) data without spending a fortune on creating an ecosystem of new and connected instruments. Many firms can benefit by tapping into the vast amounts of data generated by their operational technology, transactional systems, and other equipment. Concerns about data breaches, customer trust, unauthorized data use by partners, as well as an uncertain legal environment cause many firms to remain on the sidelines rather than leveraging the extensive data they already generate. This article presents strategies for overcoming there challenges.

Companies increasingly are introducing “smart products” and deploying sensors into the environment, intent on gaining data-driven insights for improving operational efficiency and delivering better services to their customers. While some companies are launching cutting-edge Industrial Internet-of-things (IIoT) initiatives, most industrial companies can benefit from IIoT data without spending a fortune on new technological ecosystems. Most of these firms can benefit by tapping into the vast amounts of data generated by their operational technology, transactional systems, and other equipment . As with new IIoT

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