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I want a happy organisation.” That was the big 'mandate' in the shortest possible sentence given by 69-year-old Aditya Puri, MD and CEO of HDFC Bank, to the new Chief Human Resources Officer (CHRO), Vinay Razdan. An HR veteran of three decades, during which he worked for marquee names like ITC, HCL Technologies and Idea Cellular, Razdan connected well with Puri’s message. “I thought it was a very aspirational and worthy goal,” says Razdan, who joined the bank a year-and-a-half back.

Razdan’s entry into the bank has happened at a time when the bank