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How to Keep Your Team Focused and Productive During Uncertain Times

Uncertainty is uncomfortable for everyone. Whether it’s political turmoil or a reorganisation at your company, employees who are concerned about their future are likely to be distracted and unproductive. What should a manager do? How can you keep people focused while also helping them cope with the feelings that change and ambiguity bring up?

1 What the Experts Say

Most of us feel overwhelmed, upset, and anxious when faced with uncertainty. “We have a fundamental neuroanatomy that orients us toward stress in highly charged times,” explains Rich Fernandez, co-founder of Wisdom Labs and an expert in resilience. And this can start an unhealthy cycle: “A symptom of distraction is more distraction. Then we feel more anxious,” says Susan David, a founder of the Institute of Coaching at McLean Hospital and author of Emotional Agility. On a team, these feelings, and the resulting hit to productivity, can be contagious. “We subtly pick up on the emotions and start to feel or mimic them ourselves,” she explains. To help people stay focused despite what may be going on in the

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