THE NOT-SO-DISTANT FUTURE

Never before has there been such opportunity and challenge facing the facilities management industry; organisations that embrace change in their delivery to support the evolving nature of their business, customers and competitive landscape will thrive. Those that don’t, won’t survive.

Let’s start with opportunities. Most of these are anchored in technology, which is advancing at a rapid rate and revolutionising traditional FM processes that have stood the test of time. Intelligent buildings will allow improved user experience within the tenancies, a reduction in operating costs (in particular, energy consumption), extended life cycle of HVAC (heating, ventilation and air-conditioning) and improved air quality, which is now linked to health to and wellbeing but also productivity. Intelligent buildings that measure, predict, regulate and report will allow facility managers