SMARTER SHOPPING REVOLUTION
Coles Group has been busy updating most of its IT systems over the past 18 months in a bid to reduce costs while delivering a better shopping experience for customers.
The Smarter Selling strategy will include increased automation of manual tasks both in stores and in support functions and faster checkouts, using artificial intelligence for quicker and more accurate stock ordering as well as reducing energy use, and smarter planning in distribution centres to improve availability.
Coles’ supply chain management and finance and procurement functions are being migrated to SAP (Systems Applications and Products) technology.
Its legacy core finance system has been moved to the
