The moving target
In 2017 the Australian Football League (AFL) launched a strategic campaign with one key goal in mind: sell more tickets. In a sport with so many passionate fans and such a rich history, the brand faced an issue of scale. Its saturation created an enemy in itself. It appeared as though everyone with a desire to attend the football, was already attending the football.
Blanket campaigns would no longer serve to drive awareness, because awareness was effectively at its peak. The AFL had to create a solution that would reinvigorate excitement around the sport, and remind fans how much fun a night at the footy could be. The key, however, was reminding the right fans. The brand needed to connect with customers personally and create marketing crafted to the individual.
“The best time to hit a sports fan is right after a
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