NPR

Despite Cybersecurity Risks And Last-Minute Changes, The 2020 Census Goes Online

For the first time in U.S. history, the federal government is trying to count most households through the Internet for the once-a-decade census, but the rollout has been fraught with risks.
The U.S. Census Bureau is trying to encourage most households to get counted for the 2020 census by filling out an online form on their smartphones, tablets or personal computers.

After centuries of putting pen or pencil to paper, the U.S. government is getting ready to rely on digital screens and the cloud for its first-ever primarily online census.

Starting March 12, households across the country are expected to be able to participate in the once-a-decade national head count by going to my2020census.gov to complete the online census questionnaire, which is set to be open to the public through July 31.

Under pressure to cut costs and keep up with these increasingly Internet-centric times, the Census Bureau is expecting, based on an earlier test run, about six out of 10 households that fill out a form on their own to do so online. For those who have limited Internet access or prefer to stay offline, the bureau is also collecting census responses over the phone and on paper forms, which are scheduled to arrive at some homes by mid-March and then in early April to every household that hasn't responded by then.

"People can reply almost anywhere, at any time," Census Bureau Director Steven Dillingham said last month in a written statement to lawmakers on the House Oversight and Reform Committee, while also noting the web form and call centers are available in 13 languages.

But the planned public debut for the online census form comes amidst heightened concerns about cybersecurity risks, disinformation campaigns and technical troubles.

NPR has learned that as a precaution, the bureau has increased

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