Where Apple can improve its integration of hardware, software and services

Apple spends a lot of time talking up its secret sauce: that combination of hardware, software and services that allow it to make what it believes are the best technology products on the planet. And, as users of Apple products, most of us probably agree that this is generally the case. But even as good as the integration between these three legs of the company’s stool is, there are still some places that it falls weirdly short. Hardware and software that don’t work together, services that don’t