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  • iCreate

    Genius Bar

    Jul 18, 2019 5 minutes

    I keep getting prompted to enter my iTunes password. I enter it and then the prompt reappears – can you help? Corrine Mason

    1 Open Keychain

    Open your Keychain Access app and then click on the ‘System Roots’ section in the top-left corner. Now locate and highlight the ‘DigiCert High Assurance EV Root CA’ file.

    2 Expand Trust

    Double-click on this file and, in the window that pops up, expand the ‘Trust’ option and change ‘When using this certificate’ to ‘Never Trust’. Now restart your Mac.

    3 Repeat process

    Carry out the first two steps again and then change the ‘When using this certificate’ option back to ‘Use System Defaults’. Hopefully this should sort the problem.

    What is the best way to record audio from my iPhone onto my Mac? Do I need any special software for this? Kevin Proudman

    No, your Mac already has all of the software it needs, and it

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