The Atlantic

The ‘Platform’ Excuse Is Dying

For years, tech companies have relied on a rhetorical sleight of hand. It’s not working anymore.
Source: Eric Gaillard / Reuters

Technology companies have long had a simple answer to anyone who did not like what was happening on, in, or through them: Services like Facebook, YouTube, and Twitter were platforms, which merely provided the tools for free expression, and not publishers or broadcasters responsible for the content they distributed. It was in that spirit that the head of policy at Facebook, Monika Bickert, defended leaving up a misleadingly altered video of House Speaker Nancy Pelosi. “We don’t have a policy that stipulates that the information you post on Facebook must be true,” Bickert said.

In the same vein, YouTube initially defended the YouTuber Steven Crowder’s ability to post videos taunting Carlos Maza, a Vox video producer who is gay, with homophobic slurs. “As an open platform, it’s crucial for us to allow everyone—from creators to journalists to late-night TV hosts—to express their opinions w/in the scope of our policies. Opinions can be deeply offensive, but if they don’t violate our policies, they’ll remain on our site,” YouTube’s . “Even

You’re reading a preview, subscribe to read more.

More from The Atlantic

The Atlantic4 min read
KitchenAid Did It Right 87 Years Ago
My KitchenAid stand mixer is older than I am. My dad bought the white-enameled machine 35 years ago, during a brief first marriage. The bits of batter crusted into its cracks could be from the pasta I made yesterday or from the bread he made then. I
The Atlantic17 min read
How America Became Addicted to Therapy
A few months ago, as I was absent-mindedly mending a pillow, I thought, I should quit therapy. Then I quickly suppressed the heresy. Among many people I know, therapy is like regular exercise or taking vitamin D: something a sensible person does rout
The Atlantic5 min read
The Strangest Job in the World
This is an edition of the Books Briefing, our editors’ weekly guide to the best in books. Sign up for it here. The role of first lady couldn’t be stranger. You attain the position almost by accident, simply by virtue of being married to the president

Related