Healthy communication
It’s 9:03am on a beautiful Friday morning in Sydney. It’s a fresh 22°C. The sun is shining and you’ve just started making a three-quarter skinny flat white for one of your loyal customers. You’ve got a smile on your face and your customer is pumped to see you. After a few minutes chatting, they leave for work with their coffee in hand.
From the outside everything seems perfect. But little did that customer know you’d been standing with direct sunlight in your face since 7am.
