Chicago Tribune

For food giants, rising tide of e-commerce means sink or swim

Have you ever plucked a bottle of ketchup from a grocery store shelf after remembering your kids finished the last bottle the night before?

Or perhaps you've indulged in a box of cookies that wasn't on the grocery list but still somehow ended up in your cart?

These spontaneous purchases are a challenge for some of the largest packaged food companies as they try to

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