Aetna Mailer Accidentally Reveals HIV Status Of Up To 12,000 Customers
"Aetna's privacy violation devastated people whose neighbors and family learned their intimate health information," a legal group representing customers says. Aetna calls its mistake "unacceptable."
The health insurer Aetna is facing criticism for revealing the HIV status of potentially thousands of customers after it sent out a mailer in which information about ordering prescription HIV drugs was clearly visible through the envelope's clear window.
For example, in a letter
