Why it's better to say thanks, even when you're wrong
CHICAGO _ "You know what you should write about?" a security guard I know said the other day.
"What?" I said, and then he told me, which is what prompted me to write this.
The guard's name is Anthony Redmond, and he patrols a North Side strip mall where I often stop for coffee. The mall's parking lot, which is across a busy intersection chockablock with stores that don't offer free parking, is watched by security cameras and ringed with
