The Atlantic

How Uber Is Building Uber for Trucking

While people fret about self-driving trucks, the company is trying to compete by addressing human truckers' concerns.
Source: Aether Films/Uber

As Uber battles taxis and other ride-hailing apps in cities across the world, the company is beginning to move quickly into a much larger transportation market: trucking.

This spring, Uber unveiled Uber Freight, a brokerage service connecting shippers and truckers through a new app. Conceptually, “Uber for trucking” seems like a logical extension of the passenger transport business.

But the logistics industry has totally different dynamics. For one, it’s business to business. Most truckers are owner-operators or they’re part of very small companies with a handful of vehicles. The industry has well-established ways of doing things. Truckers basically work in the places where Uber’s ride-hailing service doesn’t. And unlike Uber’s ride-hailing service, the company can’t bring a huge new supply of drivers onto the market to change the dynamics of transportation. As it is, there are somewhere north of 3 million truck drivers in America, between long-haul and delivery.

Uber Freight was born out of the marriage of an internal team with members of Otto, after Uber acquired the latter company early last year. Since then, the teams have split up into self-driving research and development, managed by Alden Woodrow, formerly of Google X, and the Uber Freight team. Freight has a floor of one of Uber’s offices in downtown San Francisco and a large operations team in Chicago.

Uber has had a brutal last year. The company's culture has been critiqued from the inside and outside as sexist and fratty. The problems led to the ouster of a series of top executives, including founder Travis Kalanick. Even in trucking, Uber's acquisition of Otto has led to a lawsuit filed

You’re reading a preview, subscribe to read more.

More from The Atlantic

The Atlantic4 min read
KitchenAid Did It Right 87 Years Ago
My KitchenAid stand mixer is older than I am. My dad bought the white-enameled machine 35 years ago, during a brief first marriage. The bits of batter crusted into its cracks could be from the pasta I made yesterday or from the bread he made then. I
The Atlantic17 min read
How America Became Addicted to Therapy
A few months ago, as I was absent-mindedly mending a pillow, I thought, I should quit therapy. Then I quickly suppressed the heresy. Among many people I know, therapy is like regular exercise or taking vitamin D: something a sensible person does rout
The Atlantic5 min read
The Strangest Job in the World
This is an edition of the Books Briefing, our editors’ weekly guide to the best in books. Sign up for it here. The role of first lady couldn’t be stranger. You attain the position almost by accident, simply by virtue of being married to the president

Related Books & Audiobooks