14 min listen
Hospitality Meets Healthcare: Elevating Patient Experiences
Hospitality Meets Healthcare: Elevating Patient Experiences
ratings:
Length:
22 minutes
Released:
May 14, 2024
Format:
Podcast episode
Description
This podcast explores how the hospitality industry's renowned customer service can transform patient care with Linsey Stitt Germak, Patient Experience Officer for Penn State Health, and Ashley Nelson, Director of Customer Success for NRC Health Tune in to hear them discuss actionable strategies to translate the hospitality mindset into fostering genuine connections with patients and implement service standards that enhance the patient experience.This episode is sponsored by NRC Health.
Released:
May 14, 2024
Format:
Podcast episode
Titles in the series (100)
Celina Cunanan, Chief Diversity, Equity & Belonging Officer at University Hospitals by Becker’s Healthcare Podcast